Last Updated: April 2025

 

These Terms & Conditions (“Terms”) govern your access to and use of the services provided by A-List Wardrobe Services Ltd, a company registered in England and Wales (Company No. 16313405), with its registered office at 3rd Floor, 86–90 Paul Street, London EC2A 4NE (“we”, “our”, or “us”). 

By engaging our services, making a booking, or purchasing through A-List Wardrobe, you agree to be bound by these Terms

Services

A-List Wardrobe is a luxury image consultancy offering high-end fashion services, including but

not limited to:

● Luxury Personal Shopping

● Closet Edits

● Wardrobe Curation

● Colour Analysis

● Styling Services (corporate, event, editorial, personal, and more)

These services are available both in-person and virtually, subject to availability and mutual agreement at the time of booking.

Bookings & Deposits

 

● All appointments must be pre-booked via our website or authorised contact methods.

● A non-refundable deposit is required at the time of booking. The deposit amount will vary based on the selected service.

● Your deposit secures your appointment and will be deducted from your final invoice.

● Full payment is required before or on the day of service delivery unless otherwise agreed in writing.

Cancellations & Rescheduling

 

● Appointments cancelled more than 48 hours in advance may be rescheduled once,  subject to availability.

● Appointments cancelled within 48 hours will forfeit the deposit paid.

● No-shows without notice will be charged the full service amount.

Returns & Refunds

 

● Due to the bespoke nature of our services, items sourced or purchased on your behalf are non-returnable and non-refundable, unless faulty.

● Faulty items must be reported within 24 hours of receipt, accompanied by photographic proof.

● Where items are confirmed as faulty, we will offer a replacement or refund at our discretion.

● No returns will be accepted for change of mind, fit issues, or subjective dissatisfaction where items have been sourced or styled in accordance with your preferences and brief.

Client Responsibilities

 

You agree to:

● Provide accurate and current information regarding your sizing, personal preferences, and style goals.

● Engage openly and professionally with our consultants throughout the process.

● Notify us of any concerns promptly so we can address them in a timely and professional manner.

Intellectual Property

 

All materials, content, branding, and styling recommendations created or provided by A-List Wardrobe remain the exclusive intellectual property of the company and may not be copied, distributed, or reused without our explicit written consent.

Limitation of Liability

 

● A-List Wardrobe shall not be held liable for any indirect, incidental, special, or consequential loss or damage, including but not limited to loss of income, loss of business, loss of profits, or loss of opportunity, whether arising in contract, tort (including

negligence), breach of statutory duty or otherwise.

● We do not accept liability for any loss or damage that was not foreseeable at the time of entering into this agreement or for losses not caused by our breach or negligence.

● In all cases, our total liability to you shall not exceed the total amount paid by you for the specific service or product in question.

Governing Law

 

These Terms shall be governed by the laws of England and Wales. Any dispute arising from them shall be subject to the exclusive jurisdiction of the English courts.

Amendments

 

These Terms may be updated from time to time. Any revisions will take immediate effect upon being published on our website. We recommend checking this page periodically.

Contact

 

If you have any queries about these Terms, please contact: Email: contact@alistwardrobe.com Registered Office: A-List Wardrobe, 3rd Floor, 86–90 Paul Street, London EC2A 4NE

Termination of Agreement by A-List Wardrobe

 

a) Breach of Terms We reserve the right to terminate our agreement with you if you are in material breach of these Terms. This includes, but is not limited to, failure to make payment when due (following a payment reminder), or any attempt to request services or items you are

not eligible to receive.

b) Consequences of Breach Should we terminate the agreement due to your breach, we will refund any advance payments made for services or products not yet delivered. However, we reserve the right to deduct a reasonable sum to cover any costs or losses incurred as a result of

the breach, including administrative and preparatory costs.

c) Withdrawal of Services or Products We may, at our sole discretion, withdraw or amend any service or product offering at any time without prior notice. Where this affects an order you have already paid for, we will issue a full refund for any services or products not provided.

Force Majeure

 

We shall not be liable for any delay or failure to perform our obligations under these Terms where such delay or failure results from circumstances beyond our reasonable control. This includes, but is not limited to, acts of God, natural disasters, epidemic or pandemic, war, civil

unrest, strikes or industrial action, failure of suppliers or subcontractors, power outages, or

governmental restrictions.

Additionally, we are not responsible for:

● Losses not caused by our breach or negligence;

● Indirect or consequential losses, including loss of profits, business opportunity, or anticipated savings;

● Any delay or failure in performance caused by such Force Majeure events.