Last Updated: April 2025

 

Introduction

A-List Wardrobe Services Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data. 

We are a company registered in England and Wales (Company No. 16313405), with our registered office at 3rd Floor, 86–90 Paul Street, London EC2A 4NE.

This policy applies to all personal data we collect and process through:

● Our consultancy services (including personal styling, wardrobe detox, personal shopping, corporate styling, and colour analysis);

● Our official platforms including Instagram (@alist_wardrobe), TikTok, WhatsApp, email
communications;
● Our website: https://alistwardrobe.com (the “Website”).
We are the “data controller” under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have questions regarding this policy, please contact us at: contact@alistwardrobe.com

Personal Data We Collect

We may collect and process the following types of personal data:

a) Client Information
● Name, email, phone number, age, gender
● Clothing sizes, style preferences

● Social media handles (e.g. Instagram)
● Shipping and billing addresses

How it’s collected:

Directly from you via email, WhatsApp, secure payment links, consultations, or sign-up forms.

Purpose:

● To provide our bespoke styling services
● To manage appointments, process orders, and deliver purchases
● To build and maintain your style profile

b) Payment & Transaction Information

● Cardholder name, credit/debit card details
● Billing address, invoices
● Payment history

How it’s collected:

Via secure payment processors or directly through secure forms.

Purpose:

● To process and manage transactions
● To fulfil client orders and confirm purchases
● For accounting and compliance purposes

Identity & Verification (Fraud Prevention)

● ID documentation (e.g. passport, driving licence)
● Biometric data (e.g. photo ID)
● Address verification, date of birth

How it’s collected:

From you directly or verified third-party services.

Purpose:

● To comply with anti-money laundering regulations
● To ensure transactions are lawful and secure
● To protect the business and clients against fraud

Social Media Data

● Engagement metrics (likes, comments, messages)
● Social media usernames
● Content shared with us via platforms

How it’s collected:

Via interactions with our social media accounts and direct messaging platforms.

Purpose:
● To respond to your enquiries
● To tailor our services and recommendations
● To improve and personalise digital engagement

Marketing & Analytics

● Opt-in marketing preferences (email, SMS)
● Cookie and engagement data
● IP address, browser/device data

How it’s collected:

Via cookies on our website, forms, or platforms like Instagram.

Purpose:

● To promote our services and brand
● To deliver tailored content and promotions
● To analyse website/social engagement and improve service delivery

How We Use Your Personal Data

We use your personal data to:
● Deliver and manage our consultancy services
● Tailor and personalise your style experience
● Process payments and transactions
● Comply with legal obligations (e.g. fraud prevention, recordkeeping)
● Improve our marketing and digital platforms
● Respond to customer service enquiries

Legal bases for processing:

● Performance of a contract
● Compliance with legal obligations
● Legitimate interests
● Consent (where required for marketing)

Sharing Your Personal Data

We only share your data when necessary and always with appropriate safeguards. This may include:

● Professional suppliers or subcontractors (e.g. logistics, IT services)
● Payment processors
● Marketing and analytics platforms
● Law enforcement or regulatory bodies (where legally required)

All third-party service providers are contractually required to protect your data and use it only as instructed.

International Transfers

If we transfer your personal data outside the UK or EEA, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to maintain a high level of data protection.

Your Rights

You have the right to:
● Access the personal data we hold about you
● Request correction or deletion
● Object to or restrict certain types of processing
● Receive a machine-readable copy of your data
● Withdraw consent for marketing at any time
● Lodge a complaint with the Information Commissioner’s Office: https://ico.org.uk/concerns
To exercise your rights, contact us at: contact@alistwardrobe.com

Data Retention

We retain your personal data only as long as necessary for:
● The delivery of our services
● Legal, regulatory, and accounting obligations
● Maintaining an ongoing relationship with you

We securely erase or anonymise data once no longer required.

Data Security

We apply appropriate technical and organisational safeguards to secure your personal data.
While no system is entirely immune to threats, we continuously monitor and improve our
measures to minimise risk.

Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a child has submitted personal data to us, please contact us and we will remove the information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this pageand, where appropriate, notified by email or website notice.

Contact

Email: contact@alistwardrobe.com
Registered Office: A-List Wardrobe, 3rd Floor, 86–90 Paul Street, London EC2A 4NE

Cookie Policy

We use cookies on our website to enhance functionality, personalise content, and analyse
traffic. Cookies are small data files stored on your device when you visit a website.

Types of Cookies We Use:

● Strictly Necessary Cookies: Essential for website functionality (e.g. remembering your preferences or login status).
● Performance & Analytics Cookies: Collect information about how visitors interact with our website (e.g. Google Analytics).
● Marketing Cookies: Used to deliver relevant ads and measure campaign effectiveness, including via Instagram and other social platforms.

Cookie Consent

On your first visit to our site, a cookie banner will ask for your consent to place certain cookies. You can accept or reject cookies, or manage your preferences at any time.

Managing Cookies

You can control and/or delete cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

For further details, please contact: contact@alistwardrobe.com